Basic Troubleshooting

​​​Internet Explorer won't allow you to log in; gi​ves you an error page saying, "Sorry, this item hasn't been shared with you."
​  Follow these instructions


​Web page appears significantly messed up, or you are editing the wrong page? Discard check out.

 Discard checkout location in SharePoint ribbon

 Page content behaves strangely, or you cannot fix the formatting using the ribbon?

  1. Highlight the troublesome content.
  2. Select "Clear Format" icon in the Format Text ribbon tab.

Clear formatting button in SharePoint ribbon  

Published content in error?  Unpublish the page.

Unblublish a page button in SharePoint ribbon ​